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Loyalty

Rebalance loyalty points​

A service called RebalanceLoyaltyPoints can be used together with our Loyalty EVA Handler.

The service is mainly used for the following:

  • Process a large volume of user loyalty point rebalancing at once;
  • Removing or keeping a users old balance of loyalty points;
  • Deposit new points while specifying an expiration span (if no specific expiration span is specified, the loyalty program expiration date will be automatically applied).
Loyalty points mutated stencil

A stencil called LoyaltyPointsMutated can be used to keep your customers informed about any loyalty point changes on their accounts.

Here is a sample where we:

  • Kept the users pending points true
  • Added a new points balance 300
  • Applied the programs expiration to the new points balance true
{
    "LoyaltyProgramID": 1,
    "UserID": 49,
    "KeepPendingPoints": true,
    "NewPointBalance": 300,
    "ApplyProgramExpiration": true
}

Loyalty balance & mutations​

The GetUserLoyaltyBalance service is used to:

  • Check a users current balance of loyalty points pertaining to a certian loyalty program
  • Get an overview of loyalty points movement (how points were gained/deducted, when (date), and the type). Whereas type would be one of the enum values:

Here is a sample of how a request and response would look like: 


{
    "LoyaltyProgramID": "1",
    "UserID": "49"
}
Useful link(s)

Deposit and withdraw loyalty points​

The services DepositLoyaltyPoints and WithdrawLoyaltyPoints can be used to influence just that.

Here is a sample for depositing: 

{
    "LoyaltyProgramID": 1,
    "UserID": 49,
    "Points": 20
}

Here is a sample for withdrawing: 

{
    "LoyaltyProgramID": 1,
    "UserID": 49,
    "Points": 10
}